Remote Specialist

Remote Operations

Wattum Management Inc. is looking to hire a remote tech specialist, with experience working in the mining industry. If you’re hard-working, dedicated, and have the zeal to excel, Wattum Management Inc. is an ideal place to get ahead. Apply today!

Remote Specialist

The selected candidate will be working directly with the Management and Operations team.

Responsibilities:

1. Communicate with on-site techs in Wattum’s hosting facilities:

  • Assign tasks to onsite specialists
  • Сheck the progress of the work
  • Monitor the implementation process
  • Perform verification

2. Connect new unit:

  • Preliminary check, configuration
  • Reports on newly arrived batches
  • Collect photos/videos (add to google drive for the clients)

3. Manage units:

  • Everyday check
  • Temp control
  • Firmware optimizations

4. RMA

  • Collect units data and provide to the repair department, if units have issues

5. Complete Asana tasks per team leads’ request

Requirements:

  • Proficiency in Excel
  • Network understanding: have a general understanding and logic of local networks, how these perform
  • PC proficiency level:
    • Hardware (it is imperative to know the principle of all computer components’ operation)
    • Software (remote access programs, VPN)
  • Critical thinking
  • Ability to work in a very fast paced and competitive environment
  • Ability to work independently and to work in a team

Goals:

To help improving qualified tech support service

Apply now
logo
Why Wattum?

Our team is ever-growing and dynamic, just like the world of crypto itself. That being said, we’re always on the lookout for new talent to come on board. If you’re a crypto enthusiast, have industry experience, or see yourself being a part of growing technological innovation, get in touch with us today.

Learn more about life at Wattum